Q: Why choose U Big T’s services?
A: We have a very quick turn around time! 7-10 business days or less. We are very inexpensive compared to other shops without sacrificing any quality. Nothing leaves our shop without it being something were 100% proud of! We will do whatever we can to help promote your band, business, event, or team. We do a lot of networking with other businesses and social networking sites and can help get your name out there.
Q: What are your shipping methods?
A: We can ship UPS to anywhere in the world. Bands, we can ship to where you are staying while on tour! Our clothing line is shipped via USPS. For local clients, you may pick up or we can have it delivered via courier anywhere in the Oklahoma City region. When you place an order we can give you a shipping quote when you give us address of where you want them shipped and how many pieces you’re ordering
Q: What files can you accept?
A: We can accept indesign, photoshop, jpgs & illustrator files as well as HIGH resolution PDFs. All ink colors should be in SPOT and be able to seperate if multicolor and be print ready. Resolution should be up to 300dpi if raster. You can email it to us or mail it on a CD or flash drive. We also use yousendit or dropbox.com. Just ask any other questions about sending art and we will be more than happy to work with you and your design. Check out our design services page for pricing. Want to send your art to make sure quality and file type is ok? Send it here!
Q: How should i send my files?
A: You can use our order page and upload your artwork with your order info. You can also email the art files, drop off a CD or flash drive. You may also mail us the files
Q: How should I size my art?
A: The best way is to print your design out and lay it on a shirt to see the right size it will be. You could also measure a shirt to see how big you want it to fit on the shirt. We will not resize your art unless you say so. Also remember that some art files may fit good on 1 type of tee but be too big for girls or youth tees. 12 wide by 15 is our standard size. (most standard tee artwork is around 10-11 inches wide on a shirt)
Q: What are your turnaround times?
A: Our normal turnaround time is 7-10 business days depending on the size of order. Small orders may be done sooner. We are closed saturday and sunday and most major holidays.
Q: Do you print RUSH orders?
A: Yes, depending on when you need them, we usually can complete it but RUSH charges will apply. Its usually $25-$100 but all depends on time and size of order.
Q: Can I mix shirt sizes and colors?
A: You can mix any colors and sizes but XXL and above will cost more. Mixing shirt colors is also fine too but notice if ink colors must change its a $10 color change fee for each color change.
Q: What kinds of garments can you print on?
A: We can print on any printable garment you want. Check out our catalogs here
Q: Are shipping prices included in prices?
A: Let us know the address where you want your order shipped to and if its residence or commerical and we will provide you with a shipping quote. We ship everything UPS ground unless you prefer another method. We will ship next day or 2nd day air if you need your order sooner.
Q: Do you have a minimum shirt order?
A: We don’t have a minimum shirt order. Once we are set up and screens are registered it really takes us just as much time to print 24 pcs as it does 1 and the cost per piece is a lot cheaper per shirt.
Q: What forms of payments do you except?
A: We accept cash, check, paypal, money order, or any major credit card (we do not except American Express) We require full payment up front for our clients
Q: What are my choices for ink colors?
A: Check out our ink chart here!
Q: Do you save the art and screens?
A: We do save all art so when you need to reorder, we’ll have it on file. We do not keep screens because they are reusable and we reclaim them for other jobs because of screen inventory. Screen charges cover the screen making process, printing the films, and file separations as well as set up.
Q: Do you print over seams and zippers?
A: Yes we do. Depending on the art, a small charge may apply. Please note we are not responsible for inconsistencies of print on seams because we are printing on an uneven surface. It is unavoidable and some inks colors and garments do better than others. Feel free to ask us any questions you may have on this subject
Q: Can you fold and bag my shirts or apply hang tags?
A: Yes we can! We offer several finishing services to help sell your garments such as individual bagging, removal of old tags and print your own tag, attaching a hang tag to the existing tag, and applying size labels!
Q: I’m ready to place an order. What do I do?
A: Just go here to our order page and fill out the form!